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Privacy statement

Your privacy is important to us

Thank you for your interest in our organization and its products and services. Your privacy matters to us and we want you to feel comfortable visiting our site. The protection of your privacy in the processing of your personal data is a very important concern. We observe the provisions of the German Data Protection Act as a matter of course. In using this website, you are deemed to have read and agreed to the following privacy statement.

We want you to know about the information we gather online, why we gather it and how we use it. We have implemented technical and organizational measures to ensure that data protection regulations are observed both by us and where data is passed on to external service providers.

Personal data

Personal data means any information relating to the personal or material circumstances of an identified or identifiable natural person ("data subject"). This includes details such as your name, address, telephone number and e-mail address. You are not required to disclose personal data in order to use our website. However, in certain cases, we need your name, address and other details so that we can provide you with the desired services.

The same also applies, for example, if we are sending you information, dispatching goods that you have ordered or answering individual questions. In such cases, we will specifically draw your attention to the use of the data. In addition, we will only store and process data that has been supplied to us voluntarily or automatically.

Where you make use of our services, we will normally collect only the data we need to provide the service concerned. If we request further data from you, the information need only be supplied voluntarily. We will process personal data solely in order to provide the requested service and to safeguard our own legitimate business interests.

Purpose for which personal data is held

We will generally use the (personal) data you have made available to us to answer your enquiries, process your orders or ensure you have access to specific information or offers.

We, or one of our appointed service providers, may additionally wish to use your personal data to support our customer relationships by providing you with information on product offers that could be of use to you or that could enable us to provide a service that is better tailored to our customers' needs. All data protection provisions described here are observed analogously by appointed service providers.

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.

Non-personal data captured electronically

When our website is used, the following data is saved for organizational and technical reasons: the names of the pages visited, the browser and operating system used, the date and time of access, search engines used, names of downloaded files and their IP addresses.

This technical data is evaluated anonymously and exclusively for statistical purposes, so that we can continue to optimize our websites and increase the attractiveness of the content on an ongoing basis. This anonymous data is stored separately from personal data on secure systems and cannot be traced to any individual person. Your personal data and privacy are therefore protected at all times.

Cookies

If you visit one of our websites, it is possible that we will store some information on your computer in the form of a cookie. Cookies are small text files sent by a web server to your browser and saved on the hard disk of your computer.

No personal user data at all is saved in this process; it only involves Internet protocol addresses. The purpose of this information is to allow our server to recognize your computer automatically when you next visit our websites; this will make navigation easier for you. Cookies allow us, for example, to customize a website to your interests or save your password so that you do not have to input it every time.

Children

Persons under the age of 18 should not supply us with personal data without the consent of a parent or guardian. We do not request personal data from persons under the age of 18, neither do we collect such data nor forward it to third parties.

Security

We have implemented technical and organizational security measures to protect your personal data against loss, destruction, manipulation or unauthorized access. All our employees and all third parties involved in data processing are obliged to comply with the German Data Protection Act and ensure confidentiality in the handling of personal data.

Where personal data is collected and processed, the transmission of this data is encrypted to prevent misuse by third parties. Our security measures are revised on an ongoing basis to encompass new technological developments.

Changes to our data protection provisions

We reserve the right to amend our security and data protection measures if this is necessitated by technological developments. In this case, we will also adjust our privacy information accordingly. Please therefore ensure that you are referring to the most up-to-date version of our privacy statement.

Disclaimer for the content of linked external sites

This privacy statement does not extend to the use of any external links that may be included on our websites. If we include links, we endeavour to ensure that they also comply with our data protection and security standards. However, we have no control over the compliance of other website providers with data protection and security provisions. We therefore ask you to refer to the websites of the providers concerned for information on their own privacy policies.

Right to information

You can obtain information at any time on the personal data about you that is held by us. Please write to our data protection officer if you require such information.

Right of cancellation

In addition, you can withdraw your consent to the collection and storage of your personal data by us at any time. Please write to our data protection officer if necessary.

Questions, suggestions, complaints

Should you have further questions on our privacy policy and the processing of your personal data, you can also contact our data protection officer directly:

Data Protection Officer:                             

Rainer Kretschmann
Datenschutzbeauftragter und IT-Sicherheitsbeauftragter
E-Mail: rainer.kretschmann@bechtle.com

Mr. Kretschmann is also your contact for all requests for information, objections, suggestions or complaints.