If you like to send back one of our products for examination or repair, please make sure, that the following details are stated on your shipping documents.

• Name and address of sender
• Responsible person, phone number and email address
• Order number or reference, on which we can refer
• Label information such as serial number, type of product and article code
• General information about type of defect or reason for return

The shipping documents should always be inside the package.

By your assistance, we are able to give you a fast and uncomplicated service!

Thanks a lot!